Player Protection & Wellbeing
At pk75, we believe that gaming should always be an enjoyable, controlled, and responsible activity. Our commitment to player wellbeing goes beyond regulatory requirements — we genuinely care about every player across Karachi, Lahore, Islamabad, Faisalabad, and all of Pakistan.
Player Protection Tools
pk75 provides every registered player with a comprehensive suite of responsible gaming tools — completely free of charge, available at any time from your account dashboard. These tools put you in control of your gaming activity.
Set a daily, weekly, or monthly deposit limit in Pakistani Rupees (PKR) to control how much you can add to your pk75 account. Limits take effect immediately and can only be lowered instantly — increases require a 24-hour cooling period to prevent impulsive decisions.
Instant ActivationDefine the maximum amount in PKR you are comfortable losing over a set period. Once your loss limit is reached, your account is automatically paused for the remainder of that period. This is one of the most effective tools for maintaining gaming within budget.
Instant ActivationSet a maximum session duration so that pk75 will automatically alert you — or log you out entirely — after a specified period. Time can pass quickly when gaming; this tool helps you stay aware and take regular breaks to rest and reflect.
Instant ActivationEnable periodic pop-up reminders during your gaming session that display your current session duration, net win/loss, and a prompt to take a break. Reality checks are fully customisable — set them to appear every 15 minutes, 30 minutes, or hourly.
CustomisableTake a structured short-term break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended — you cannot log in, deposit, or bet. This is ideal when you feel gaming is becoming a source of stress.
Temporary BreakIf you feel that your gaming has become a problem and you need a longer break, self-exclusion allows you to close your pk75 account for a minimum of 6 months, up to permanent exclusion. During self-exclusion, all marketing communications are also stopped immediately.
Permanent OptionLimit Options at a Glance
Every tool below is available free of charge from your pk75 account settings. Contact our 24/7 support team if you need help activating any of these features.
| Tool | Available Periods | Takes Effect | Can Be Reversed? | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reductions) · 24 hrs (increases) | Yes — with 24-hour delay on increases | Instant |
| Loss Limit | Daily / Weekly / Monthly | Immediately | Yes — with 24-hour delay on increases | Instant |
| Session Time Limit | Custom (minutes/hours) | Next session | Yes — adjustable at any time | Instant |
| Reality Check | Every 15 / 30 / 60 min | Current session | Yes — adjustable at any time | Instant |
| Cooling-Off Period | 24 hours / 7 days / 30 days | Immediately | No — must complete full period | Cooling |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediately | Only after minimum period expires via support | Permanent Option |
Know the Warning Signs
Problem gambling can affect anyone — regardless of age, income, or background. The earlier it is identified, the easier it is to manage. pk75 encourages all players to honestly reflect on their gaming behaviour on a regular basis.
If you recognise any of the warning signs listed here in your own behaviour — or in someone close to you — please do not hesitate to reach out to our support team at [email protected]. Seeking help is a sign of strength, not weakness.
Continuing to gamble in an attempt to recover money you have already lost — often placing larger and riskier bets in the process. This is one of the earliest and most common indicators of problem gambling.
Spending far longer gaming than you originally intended, missing meals, sleep, family commitments, or work responsibilities because of gaming sessions on pk75 or any other platform.
Using money intended for household bills, rent, groceries, school fees, or other essential expenses for gambling. Taking loans or borrowing from family or friends to fund gaming activity.
Feeling the need to conceal your gaming from family members, friends, or colleagues — lying about how much time or money you are spending on gaming platforms.
Using gaming as a way to cope with stress, anxiety, depression, relationship difficulties, or financial pressures. When gaming becomes a primary emotional coping mechanism, this is a significant warning sign.
Repeated failed attempts to cut down, control, or stop gambling entirely — feeling restless or irritable when not able to gamble, or when trying to reduce your gaming activity.
Self-Exclusion Process
Self-exclusion is one of the most powerful tools available to players who feel their gaming has become problematic. At pk75, we have made the self-exclusion process as straightforward and as fast as possible — your wellbeing takes priority over our commercial interests.
Reach our Responsible Gaming team via Live Chat on the pk75 platform or by emailing [email protected]. Mention that you wish to activate self-exclusion. Our team will treat your request with complete confidentiality and without judgement.
Select your preferred self-exclusion duration: 6 months, 1 year, or permanent. Our team will explain the implications of each option. You may also self-exclude directly from your Account Settings without contacting support.
Your pk75 account is suspended immediately upon confirmation. You will be logged out automatically and all access to gaming features, deposits, and withdrawals will be disabled for the full duration of your chosen period.
All promotional emails, SMS messages, and push notifications are stopped immediately and permanently for the duration of your exclusion. You will not receive any gaming-related communications from pk75 during this period.
After your minimum exclusion period has fully elapsed, you may request account reinstatement by contacting [email protected]. A mandatory 24-hour reflection period applies before reinstatement is processed. Permanent self-exclusion cannot be reversed.
Self-Assessment
Answering "yes" to two or more of the following questions may suggest that your gaming is moving beyond entertainment. We strongly encourage you to activate a responsible gaming tool or contact our support team.
Our Commitments to You
Responsible gaming at pk75 is not a checkbox exercise — it is embedded into every aspect of how we operate. Here is what we commit to every player in Pakistan who chooses to play with us.
Every account is subject to mandatory age verification. We use CNIC-based identity checks and reserve the right to request additional documentation at any time to confirm that a player is aged 21 or above.
All responsible gaming tools — deposit limits, loss limits, session timers, reality checks, cooling-off periods, and self-exclusion — are provided completely free of charge to every pk75 player, with no restrictions on access.
Our responsible gaming systems continuously monitor player behaviour for patterns that may indicate problem gambling. Where such patterns are detected, our team will proactively reach out to the player to offer support and tools.
pk75 strictly prohibits marketing communications targeted at players who have set responsible gaming limits, are in a cooling-off period, or have previously self-excluded. We do not market to players showing signs of problem gambling.
All pk75 customer support agents receive dedicated responsible gaming training, enabling them to recognise signs of distress, respond with empathy, and guide players towards appropriate tools and external resources in both English and Urdu.
pk75 operates under an international gaming licence and is subject to regulatory requirements that mandate responsible gaming standards. Our operations, tools, and policies are reviewed regularly to ensure continued compliance and best practice.
Play Responsibly With pk75
Set your limits, use our protection tools, and enjoy the pk75 experience — cricket betting, live casino, and 500+ slots — on your own terms. Our team is here 24/7 to support you every step of the way.
21+ only. Gambling involves financial risk. Please read our Terms & Conditions before playing.